Privacy Policy

Last updated: April 8, 2026

TradesExchange Inc. (“TEX,” “we,” “us,” or “our”) is a skilled trades staffing company headquartered at 4408 Chapman Hwy, Knoxville, TN 37920. This Privacy Policy explains how we collect, use, disclose, and protect personal information from job seekers, field trade workers, clients, and visitors to our website (the “Service”) at tradesexchange.net.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Full name, address, phone number, and email address
Employment history, skills, certifications, and references
Social Security Number and date of birth (for employment eligibility and tax purposes)
Government-issued identification documents (for I-9 verification)
Bank account or payment information (for payroll setup)
Emergency contact information
Any other information submitted through our website contact forms or recruiting intake process

B. Information Collected Automatically
We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

IP address, browser type, and device information
Pages visited, time spent on site, and referring URLs
Cookies and similar tracking technologies

C. Information from Third Parties

Background check results from authorized third-party screening providers
Employment verification data
Referrals from client companies or recruiting partners

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To evaluate your qualifications and match you with employment opportunities
To complete employment onboarding, including I-9/E-Verify verification, tax form completion (W-4, Form 8850), and payroll setup
To process timekeeping, payroll, and workers’ compensation
To communicate with you about job opportunities, assignments, scheduling, and employment-related matters
To send text messages (SMS) regarding job openings, assignment updates, onboarding instructions, and time-sensitive employment information — with your consent
To comply with federal, state, and local employment laws and regulations
To respond to inquiries submitted through our website or by phone
To improve our website and recruiting operations
To protect the rights, safety, and property of TEX, our clients, and our workers

3. Text Message (SMS) Communications

TradesExchange Inc. may send you text messages (SMS) for recruiting, employment, and operational purposes. By providing your mobile phone number and opting in, you consent to receive text messages from us, which may include:

Job opportunity announcements and placement offers
Assignment details, schedule changes, and reporting instructions
Onboarding and compliance reminders
General company updates relevant to your employment

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at knoxville@tradesexchange.net or 865-444-4049. Opting out of text messages will not affect your ability to receive employment services from TEX.

We do not sell or share your mobile phone number with third parties for their own marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

With client companies, solely to evaluate your placement for a specific work assignment
With payroll, benefits, and HR service providers (including Carvin/Staffing Complete and Payroll of America) as necessary to administer your employment
With authorized background check providers to verify your eligibility for employment
With government agencies as required by law, including E-Verify, the IRS, the Tennessee Department of Labor, and OSHA
With our legal advisors or insurance carriers in connection with claims, audits, or legal proceedings
With successors in the event of a merger, acquisition, or sale of company assets

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Employment records are typically retained for a minimum of three (3) years following the end of an employment relationship, or longer if required by applicable regulations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your state of residence, you may have certain rights with respect to your personal information, including:

The right to access or request a copy of the information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information, subject to legal retention requirements
The right to opt out of SMS communications at any time by replying STOP

To exercise any of these rights, please contact us at knoxville@tradesexchange.net or call 865-444-4049.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of our site.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

TradesExchange Inc.
4408 Chapman Hwy
Knoxville, TN 37920

Email: knoxville@tradesexchange.net

Phone: 865-444-4049

Website: tradesexchange.net